MISSION AND QUALITY ASSURANCE

MISSION

Grupo Britt satisfies customer’s tastes and exceeds expectations with authentic and innovative goods. Our entrepreneurial and flat organization respects the environment and adds value to shareholders

QUALITY STATEMENT

Grupo Britt fosters a healthy, challenging, cheerful and informal work environment. We, Britt people, are committed  to continuously improve the quality of what we do, to protect the environment, to be socially responsible,  and to abide by the following values:

COMMUNICATION

  • Teamwork
  • To communicate:
    • Constantly
    • In a simple way
    • Sincerely
    • In a timely manner

COMMITMENT

  • Exceed the expectations of:
    • Our customers
    • Our coworkers
    • Our shareholders
  • Deliver On-time results

CREATIVITY

  • Anticipate needs and desires
  • Create new and profitable Sincerely
  • Attention to detail

CHARACTER

  • We believe in doing the right thing
  • We comply with regulations
  • We use knowledge and resources responsibly

QUALITY ASSURANCE

Our certifications reflect our commitment to 100% quality:

Reliability: ISO Certifications ISO-9001:2000

Grupo Britt has met or exceeded international quality standards in management and processes according to the exhaustive assessment of an independent authority. This certification has improved the quality of our products and renewed our focus on our customers.

Certifiably… Green!: ISO-14001:2004

Costa Rica’s official standards authority has certified that all of Grupo Britt’s operations comply with international standards for environmental protection. This certification confirms our commitment to developing earth-friendly practices for all our products and services.